1. Who We Are
This website is operated by Zen Fusion Consultancy, the authorised partner of Erickson Coaching International in Ghana. We are the data controller responsible for your personal data collected through this website.
| Organisation | Zen Fusion Consultancy |
| Address | Accra, Greater Accra Region, Ghana |
| Phone / WhatsApp | +233 544 338 834 |
| [email protected] | |
| Website | ericksonghana.zenfusionconsultancy.com |
2. What Data We Collect
We collect the following categories of personal data:
| Category | Examples | How collected |
|---|---|---|
| Contact information | Name, email address, phone number | Enquiry / enrolment form |
| Professional details | Job title, company, profession | Enquiry / enrolment form |
| Usage data | Pages visited, time on site, browser type, country | Google Analytics 4 (only with your consent) |
| Cookie preferences | Accept / Decline choice | Stored locally in your browser (localStorage) |
We do not collect payment card details. Any enrolment payments are handled directly by Erickson Coaching International on their secure platform.
3. Cookies and Tracking
We use cookies and similar technologies to operate the website and, with your consent, to understand how visitors use it. Below is a summary of the cookies we use:
| Cookie / Storage | Purpose | Consent required? |
|---|---|---|
| erickson_cookie_consent | Stores your cookie preference (Accept/Decline) | No — strictly necessary |
| _ga, _ga_* | Google Analytics 4 — anonymous visitor statistics (pages visited, session duration, country) | Yes — analytics cookies |
| Session cookie | Keeps you logged in if you use the member area | No — strictly necessary |
You can change your cookie preference at any time by clearing your browser's local storage or by contacting us. Google Analytics is configured with IP anonymisation enabled and does not share your data for advertising purposes.
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your coaching programme enquiries and enrolment requests
- To send you information about upcoming Erickson webinars and coaching events in Ghana
- To improve the website content and user experience using anonymised analytics
- To comply with our legal obligations
We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
5. Legal Basis for Processing
| Processing activity | Legal basis |
|---|---|
| Responding to enquiries | Legitimate interest / pre-contractual steps |
| Sending programme information | Legitimate interest (you contacted us first) |
| Google Analytics tracking | Consent (via cookie banner) |
| Session / authentication cookies | Legitimate interest (site operation) |
6. Data Sharing
We share your data only where necessary with the following parties, all of whom are bound by appropriate data protection agreements:
- Erickson Coaching International — to process your enrolment in their accredited programmes
- Google LLC — for Google Analytics 4 (only if you consent). Google may transfer data outside Ghana; they are certified under the EU-US Data Privacy Framework.
- Hosting provider (Manus) — our website infrastructure provider who processes data on our behalf under a data processing agreement
7. Data Retention
We retain enquiry form data for 24 months from the date of submission, after which it is securely deleted. Analytics data is retained for 14 months in Google Analytics (the platform default). Cookie preference records are stored in your browser until you clear them.
8. Your Rights
Under applicable data protection law, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — ask us to limit how we use your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — withdraw analytics consent at any time (clear your browser's local storage or contact us)
To exercise any of these rights, contact us using the details below. We will respond within 30 days.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS (TLS encryption). Form submissions are transmitted securely and stored in an access-controlled database.
10. Third-Party Links
This website contains links to erickson.edu and other external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
| Organisation | Zen Fusion Consultancy |
| Address | Accra, Greater Accra Region, Ghana |
| Phone / WhatsApp | +233 544 338 834 |
| [email protected] | |
| Website | ericksonghana.zenfusionconsultancy.com |